Warranty Policy

Billy Goats Trading firmly support the quality of the product that they stock. This, however, is not a guarantee against normal wear and tear. Nor does it apply to a product that has been damaged by misuse, accident, modification or unauthorised repair.

If you purchased a product from Billy Goats Trading and you have a warranty issue, contact our returns team at returns@billygoatstrading.com.au 

Please provide your order confirmation and your concern upon contact.

Warranty claims will be handled in a case-by-case scenario.

Some manufacturers will require the product to be returned for inspection.

Consumers may be offered credit, replacement or repair depending on the defect.